How can I raise any concerns during my stay?

Please feel free to discuss any of your concerns or worries with your key worker, any of the nurses or the Care Home manager. They will do their best to ensure you are 100% happy. If you feel uncomfortable we also have a suggestion/comment box, which you can use to raise any concerns anonymously. We always endeavour to satisfy your needs if however you wish to raise your concern further you can also contact our group manager or one of our directors. Any issue will be investigated in confidence and to your satisfaction.