Faqs

Data Protection Policy Business details This is the privacy notice for the Lindemann Healthcare group which covers Thorburn Manor Limited, Lorimer House Limited, Morningside Manor Limited & [...]

We are happy to provide a list of sundry services (e.g. toothbrush, soap, razors etc), which are chargeable by quarterly invoice in arrears. We also have an in house hairdressing service, as well [...]

Yes we are inspected annually by the care inspectorate (www.careinspectorate.co.uk) in which our homes are scored on a 1-6 basis, 6 being the best. Our care homes are graded very highly.

We encourage you to personalise your room as you like it. We do recommend all furniture, which you wish to bring into our homes, is discussed with our managers as we need to ensure everything is [...]

Unfortunately, our policy is not permit animals within our services.

The home is strictly a non-smoking environment.

We provide a number of varied activities both within our homes, or out with on regular trips, which are organised by our dedicated activities co-ordinators. We have a company mini bus, which is [...]

Please feel free to discuss any of your concerns or worries with your key worker, any of the nurses or the Care Home manager. They will do their best to ensure you are 100% happy. If you feel [...]

No need to worry, if there is something you do not like, please speak to one of our members of staff and our chef will arrange for an alternative. We can also provide you with snacks and drinks [...]

We have open visiting within homes, although we do suggest that your visits do not clash with the meal times.